Those Pesky Details

Our Policies

Payments: You will be charged for the HALF the amount of your stay, at time of reservation, unless you are booking less than 30 days out. 30 Days out, the balance of your stay will be charged to you.

Additional guests: Up to six (6) guests are allowed. If we discover that more than six (6) people are staying at LVT, including children, it will be grounds for immediate removal with no refund. Our lovely home is not suitable for more than six (6) humans, regardless of age.

Cancellation fee: Through our reservation partner, we offer cancellation insurance and especially during the winter months, we strongly encourage you to purchase this service.  The peace of mind it offers is priceless.  Learn more about Trip Cancellation Insurance.

  • More than 30 days: 100% refund
  • Between 30-15 days: 50% refund
  • 14 days or less: No refund

Additional fees:

  • Cleaning fee: $100
  • Dogs fee:  $10 per night, for up to two (2) dogs. 
  • Smoking fee: The Leavenworth Vineyard townhouse is a smoke-free home.  If our housekeeper smells odors of cigarettes, cigars, or marijuana, a damage and cleaning fee will be charged to your credit card.  We will also notify our lodging partner of your failure to comply with our rules and policies.
  • Property damage protection or damage deposit: At about $60.

Langenscheidt

This is a German term that, loosely translated, means related-to-cleaning.  This is our home, and while you’re here, we ask you respect it.  Our housekeepers work hard to help make this a welcoming, Gemütlichkeit experience for you, and we need your help to ensure it remains that way.  So, your cleaning fee covers actual home cleaning and replacing fresh linens on the beds and in the bathrooms.  You need to do your part:

  • The home must be left orderly, with furniture left as found.
  • All trash must be bagged and placed in outside trash bin, including recycling bins.
  • Sheets and pillow cases must be removed from beds.
  • Soiled towels and sheets must be left on the floor, in front of the washing machine.
  • Kitchen and counter tops must be cleared of trash and food, refrigerator emptied.
  • Carpet and floors must be free of excess food, debris, and dirt.
  • ALL dirty dishes must be placed in dishwasher, with the washer started when you depart.

We don’t want to be a total drag, but we need to underscore that failure to adhere to the above guidelines will result in additional cleaning charge, ranging from $50-500, depending upon the severity of the disorder.  Yes, we take pictures.  We know we sound cranky.  It is what it is.  No exceptions.  Guest credit cards are held on file for this purpose.

Another note on numbers of guests or dogs:  Our HOA is very strict.  If we discover more than six (6) people and/or more than two dogs staying at LVT, it will be grounds for immediate removal with no refund.

Check-in

After 4 PM.  Early Check-In at 1 PM is contingent upon LVT being cleaned and ready, so we typically don’t authorize it until the day of your arrival BUT check with us.  We want you to have FUN and part of that is to get your visit off to an early start! Yay!  Typically for check-ins earlier than 1 PM will be charged a half day's rate.

Our check-in allows you to go directly to your property and use a designated and timed code to enter your Unit. Once your agreement is signed and returned and your final payment received, your door code will be emailed to you. Usually that is about five (5) to seven (7) days before your arrival.

Check-out

Our check-out time, most days, is 11 AM Our exception is Sunday, which is 1 PM.  This is especially needed if we are welcoming a new guest the same day you check out.  A late checkout of up to two hours may be authorized, as long as you arrange it with us before hand and there is no guest checking in, that day.

Late check-out, past 1 PM on Sunday and past 11 AM any other day of the week, will be charged a half-day rate and may also receive an additional cleaning charge, if we need a second housekeeper to ready LVT in time for the next guest.

A Gemütlichkeit experience for everyone

We thank you for being kind neighbors to those living next door.  Remember that this is our home and our neighborhood.  Quiet hours begin about 9 PM on weeknights and no later than 11 PM on weekends.  If the neighbors are being unruly, please contact us immediately.

If you are being unruly, you will be asked to leave.  No exceptions, no matter what time of day.

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